Spa Membership Sales & Guest Experience Specialist

Hand & Stone Franchise Corp; Smyrna (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates who greet guests, connect with clients, and contribute to five-star experiences. As hosts of the spa, they ensure smooth operations, schedule appointments, and uphold cleanliness.

Our program offers flexible shifts, ongoing training, opportunities for advancement, and benefits such as health insurance, paid time off, and performance-based bonuses.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates who greet guests, connect with clients, and contribute to five-star experiences. As hosts of the spa, they ensure smooth operations, schedule appointments, and uphold cleanliness.

Our program offers flexible shifts, ongoing training, opportunities for advancement, and benefits such as health insurance, paid time off, and performance-based bonuses.