Spa Guest Experience & Membership Sales Specialist

Hand & Stone Franchise Corp; Corona (CA); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and deliver 5-star experiences for every client. You will connect with clients, co-workers, and the community to ensure each service is memorable and exceptional.

Role emphasizes answering phones, scheduling appointments, and maintaining spa cleanliness while providing excellent customer service and promoting services and promotions.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and deliver 5-star experiences for every client. You will connect with clients, co-workers, and the community to ensure each service is memorable and exceptional.

Role emphasizes answering phones, scheduling appointments, and maintaining spa cleanliness while providing excellent customer service and promoting services and promotions.