Spa Membership Sales & Guest Experience

Hand & Stone - 24640 N Lake Pleasant - Peoria, AZ; Peoria (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone in Peoria, AZ is seeking enthusiastic Sales Associate & Spa Experience Ambassador to join our team. You will help guests select memberships, greet clients, and ensure smooth spa operations while delivering friendly, high-quality service.

The role supports both full- and part-time positions, with a focus on promoting our spa services and membership programs in a fast-paced environment, including evenings and weekends.

Qualifications

• Excellent communication and customer service skills.
• Positive, upbeat disposition with a professional appearance.
• Willing to educate clients and present membership programs.
• Able to memorize scripts and procedures.
• Flexible schedule including nights and weekends.

Responsibilities

• Sell memberships, gift cards, and retail items.
• Meet membership sales quotas.
• Deliver excellent customer service to members/guests.
• Greet members/guests on arrival.
• Answer phones, book appointments, and check out clients.
• Learn and operate the POS system Zenoti.
• Maintain a clean, professional appearance.
• Assist with other duties as needed.

Skills

Excellent communication

Customer service

Sales experience

Retail experience

POS systems

Job description

Hand and Stone in Peoria, AZ is seeking enthusiastic Sales Associate & Spa Experience Ambassador to join our team. You will help guests select memberships, greet clients, and ensure smooth spa operations while delivering friendly, high-quality service.

The role supports both full- and part-time positions, with a focus on promoting our spa services and membership programs in a fast-paced environment, including evenings and weekends.