Spa Membership & Guest Experience Associate

Hand & Stone - Temple; Temple (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Hand & Stone Massage and Facial Spas in Temple is seeking Spa Associates to welcome guests and deliver five-star experiences. You will handle membership sales, answer phones, schedule appointments, and maintain a clean, welcoming spa environment.

The role emphasizes exceptional customer service, effective communication of promotions, and participation in a team-driven, growth-oriented workplace. Training and advancement opportunities are highlighted in our benefits.

Qualifications

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Effectively communicate promotions and service options with clients.
• Uphold spa cleanliness standards.

Responsibilities

• Answer phones, schedule appointments, and file documents.
• Meet membership sales goals.
• Provide excellent customer service to members and guests, while building lasting connections.
• Communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Perform various other duties as assigned

Skills

Customer service

Sales skills

Communication

Scheduling

Job description

Hand & Stone Massage and Facial Spas in Temple is seeking Spa Associates to welcome guests and deliver five-star experiences. You will handle membership sales, answer phones, schedule appointments, and maintain a clean, welcoming spa environment.

The role emphasizes exceptional customer service, effective communication of promotions, and participation in a team-driven, growth-oriented workplace. Training and advancement opportunities are highlighted in our benefits.