Spa Guest Experience & Membership Sales Pro

Hand & Stone Franchise Corp; Aurora (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Wellness resources

401(k)

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients and drive membership sales while delivering outstanding service. You will be the host of the spa, ensuring 5-star experiences and memorable visits for every client.

Join a team that values growth, training, and a supportive work environment, with shifts designed to fit busy lifestyles and a focus on excellent guest satisfaction.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients and drive membership sales while delivering outstanding service. You will be the host of the spa, ensuring 5-star experiences and memorable visits for every client.

Join a team that values growth, training, and a supportive work environment, with shifts designed to fit busy lifestyles and a focus on excellent guest satisfaction.