Spa Membership & Guest Experience Associate

Hand & Stone - 1312 E Ontario Ave - Corona, CA; Corona (CA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate in Corona, CA to welcome guests and host the spa experience. You will engage clients, promote our services, and ensure smooth operations as part of a friendly, customer-focused team.

The role emphasizes member relations, service awareness, and maintaining a clean, inviting spa environment while supporting daily front-desk tasks.

Responsibilities

• Meet membership sales goals.
• Have detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate in Corona, CA to welcome guests and host the spa experience. You will engage clients, promote our services, and ensure smooth operations as part of a friendly, customer-focused team.

The role emphasizes member relations, service awareness, and maintaining a clean, inviting spa environment while supporting daily front-desk tasks.