Spa Sales & Guest Experience Associate

handandstonecareers; Newport Beach (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Newport Beach, CA seeks a Spa Associate to be the friendly host of the spa, delivering 5-star experiences for every client and supporting membership sales. You will connect with clients and teammates to ensure memorable services and smooth operations, including appointment scheduling, phone coverage, and service promotions.

The role emphasizes guest engagement, cleanliness, and reliability in a busy spa environment, with opportunities for advancement and

Qualifications

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Answer phones, schedule appointments, and file documents.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spas in Newport Beach, CA seeks a Spa Associate to be the friendly host of the spa, delivering 5-star experiences for every client and supporting membership sales. You will connect with clients and teammates to ensure memorable services and smooth operations, including appointment scheduling, phone coverage, and service promotions.

The role emphasizes guest engagement, cleanliness, and reliability in a busy spa environment, with opportunities for advancement and