Spa Guest Experience Pro | Flexible Schedule & Growth

Hand & Stone Franchise Corp; Corona, Northern (CA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Corona, CA seeks a proactive Spa Associate to welcome clients, promote memberships and services, and support a seamless guest experience. You will answer calls, schedule appointments, and help maintain a pristine spa environment while delivering five-star service.

The role emphasizes customer care, sales communication, and teamwork within a busy wellness setting, with opportunities for advancement and a flexible schedule.

Qualifications

• Customer-focused hospitality experience is a plus.
• Ability to upsell memberships and services.
• Strong communication and interpersonal skills.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Answer phones, schedule appointments, and file documents.
• Uphold spa cleanliness standards and create a welcoming environment.

Skills

Customer service

Sales skills

Communication

Phone etiquette

Organizational skills

Job description

Hand & Stone Massage and Facial Spas in Corona, CA seeks a proactive Spa Associate to welcome clients, promote memberships and services, and support a seamless guest experience. You will answer calls, schedule appointments, and help maintain a pristine spa environment while delivering five-star service.

The role emphasizes customer care, sales communication, and teamwork within a busy wellness setting, with opportunities for advancement and a flexible schedule.