Spa Massage Therapist at White Lodging Charlotte, NC

White Lodging; Charlotte (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay option

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Leadership development and tuition Re.

Employee travel and dining discounts

Job summary

White Lodging is seeking an experienced spa massage therapist to deliver high-quality massage and body treatments in our on-site spa. You will create a warm, welcoming experience, maintain treatment rooms, and stay informed about our spa services and local area amenities.

Strong guest communication and privacy ethics are essential. The role emphasizes educating guests on product benefits and at-home care while upholding established service standards and certifications.

Qualifications

• Perform massage and body treatments according to established standards.
• Maintain spa cleanliness and safety to ensure guest comfort.
• Educate guests on product ingredients and at-home care tips.

Responsibilities

• Perform massage and body treatments in accordance with established service standards and current certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a warm, welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and the local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, and service-focused manner.
• Maintain treatment rooms, supplies, and service areas in accordance with spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

Skills

Massage therapy

Guest service

Communication

Education

Massage therapy certification

Job description

Job TitleWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Perform massage and body treatments in accordance with established service standards and current certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a warm, welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and the local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, and service-focused manner.
• Maintain treatment rooms, supplies, and service areas in accordance with spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

What You’ll Bring

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth