Spa Attendant

The Ballantyne, A Luxury Collection Hotel; Charlotte (NC); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Employee Assistance program

Descripción de la vacante

The Ballantyne, A Luxury Collection Hotel in Charlotte, NC invites a Spa Attendant to maintain a pristine, welcoming spa environment and support guests with exceptional service.

You will sanitize treatment rooms, restock supplies, assist with laundry, greet guests, coordinate basic scheduling, and help with retail product recommendations. Prior spa or hospitality experience preferred, with weekend and holiday flexibility.

Formación

• Spa or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Flexibility to work various shifts, including weekends and holidays.

Responsabilidades

• Clean and sanitize spa facilities including treatment rooms and restrooms.
• Maintain cleanliness and organization of supply closets and storage.
• Restock towels, robes, linens, and toiletries; assist with laundry.
• Greet guests warmly; address concerns and provide services guidance.
• Assist with scheduling, room preparation, and restocking for treatments.
• Support retail sales of spa products; perform other duties as assigned.

Conocimientos

Spa experience

Attention to detail

Teamwork

Communication

Flexible schedule

Independence

Descripción del empleo

Charlotte, North Carolina, United States

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Job Description

Job Description

Department: Spa

Reports To: Spa Director

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operatin g a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts help s us achieve greater results and thrive.

Job Overview :

As a Spa Attendant, you will play a crucial role in maintaining a clean, welcoming, and serene environment for our spa guests. Your primary responsibility is to ensure the spa facilities are pristine and well-stocked, contributing to an exceptional spa experience.

Responsibilities:

• Cleaning and Maintenance:
• Clean and sanitize spa facilities, including treatment rooms, locker rooms, relaxation areas, and restrooms.
• Maintain cleanliness and organization of supply closets and storage areas.
• Restock supplies as needed, including towels, robes, linens, and toiletries.
• Assist with laundry duties, ensuring spa linens are clean and properly folded.
• Guest Service:
• Greet guests warmly and professionally, providing excellent customer service.
• Anticipate guest needs and address any concerns promptly.
• Assist guests with inquiries and requests, such as locker usage, towel service, and product recommendations.
• Scheduling and Logistics:
• Assist with scheduling and coordinating appointments as needed.
• Ensure smooth transitions between treatments by preparing rooms and restocking supplies.
• Additional Duties:
• Assist with retail sales of spa products.
• Perform other duties as assigned by the Spa Manager.

Qualifications:

• Previous experience in a spa or hospitality setting is preferred.
• Strong attention to detail and organizational skills .
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills .
• Flexibility to work various shifts, including weekends and holidays.
• Paid Time Off
• Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Salary Range

15.00

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