Spa Manager: Lead Guest Experience & Team Growth

Evans Hotels Llc; San Diego (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health (including SIMNSA)

Dental

Vision

401k with match

life insurance

sick and vacation time

Discounted Hotel Rooms for you, family

Free Employee Parking

Free Meals & Refreshments during work

Career advancement opportunities

Discounts on cell phone bills, shoes,

Job summary

The Catamaran Spa at Evans Hotels LLC in San Diego is seeking a Spa Manager to lead daily spa operations, guide the team, and ensure exceptional guest experiences. You will work closely with the Spa Director to set standards, manage scheduling, reservations, and service quality across shifts.

A 3+ year hospitality/spa background and proficiency with spa management software like Book4Time are strongly preferred.

Qualifications

• At least 3 years of relevant experience in spa/hotel operations.
• Experience running a shift, scheduling, and performance management.
• Strong guest service and hospitality orientation.
• Ability to lead a team and drive a positive guest experience.

Responsibilities

• Leads and manages the day-to-day operation of the Spa.
• Sets a positive, professional, collaborative team tone with a people-first approach.
• Oversees scheduling, staffing, reservations, and daily operations.
• Ensures compliance with licensing and safety requirements.
• Maintains cleanliness, facility presentation, and service quality.

Skills

Spa management

Leadership

Scheduling

Guest service

Problem solving

Communication

Book4Time

Tools

Book4Time

Job description

The Catamaran Spa at Evans Hotels LLC in San Diego is seeking a Spa Manager to lead daily spa operations, guide the team, and ensure exceptional guest experiences. You will work closely with the Spa Director to set standards, manage scheduling, reservations, and service quality across shifts.

A 3+ year hospitality/spa background and proficiency with spa management software like Book4Time are strongly preferred.