Spa Manager | Denver, CO

Ewc-Corporate-LL; Denver (CO); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Commission bonuses

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Pet Insurance

Discounts on waxing

Short-term disability

Long-term disability

Employee Assistance Program

Wellness program

Job summary

European Wax Center in Denver, CO is seeking a Full Time Spa Manager to lead daily center operations, coach a high-performing team, and drive sales with a strong focus on guest experiences. The role is in-center and full-time, with commissions and comprehensive benefits available.

You will manage KPIs and budgets while ensuring brand standards and compliance. The position requires 2+ years in management, flexible availability, and a passion for delivering exceptional guest experiences in a

Qualifications

• 2+ years of management experience (retail and/or beauty preferred, but not required).
• Flexible availability is required to support business needs.
• Proven leadership, coaching, and team development skills.
• Strong communication, interpersonal, problem-solving, and decision-making abilities.
• Experience managing KPIs, budgets, and business performance.
• Comfortable using POS, scheduling, and guest management software.
• Passion for delivering exceptional guest experiences in a fast-paced environment.
• Ability to professionally resolve guest concerns with empathy and sound judgment.

Responsibilities

• Lead, coach, and develop a high-performing team.
• Train and support Associates to deliver exceptional guest experiences while building confidence in package sales and retail products.
• Drive sales through coaching, goal setting, performance management and leading by example.
• Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development.
• Monitor center performance, staffing, productivity, and profitability.
• Resolve guest concerns professionally and promptly.
• Ensure compliance with company policies, operational procedures, and brand standards.
• Execute promotions, maintain visual merchandising and center cleanliness.
• Adapt to changing business needs and new initiatives.

Skills

Management

Leadership

Sales coaching

Communication

Problem-solving

KPIs & budgets

Guest service

Tools

POS system

Scheduling software

Guest management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manager W/Direct Rep Tiffany Plaza, Denver, CO, US

27 days ago Requisition ID: 1461

Salary Range: $62,000.00 To $65,000.00 Annually

European Wax Center is the nation'sleading provider of out-of-home waxing services, with over1,000 locations across the U.S. We train experts who take pride in delivering a high standard of care—soevery visit is consistent, and every guest leaves feeling confident.

Pay:$62000.00 - $65000.00 per year

Additional Earnings

• Commission opportunities + Performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off Bank (Vacation, personal, and sick time)
• Pet Insurance
• Employee discounts (Free waxing services + 40% off retail products)
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Wellness program participation

What You'll Do

As theSpa Manager, you'll lead the day-to-day operations of the center while coaching and motivating your team to deliver exceptional guest experiences and achieve sales goals.This is a full-time, in-center leadership position.

Key Responsibilities

• Lead, coach,and develop a high-performing team
• Train and support Associates to deliver exceptional guest experiences while building confidence in package sales and retail products.
• Drive sales through coaching, goal setting, performance management and leading by example.
• Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development.
• Monitor center performance, staffing, productivity, and profitability
• Resolve guest concerns professionally and promptly
• Ensure compliance with company policies, operational procedures, and brand standards.
• Execute promotions, maintain visual merchandising and center cleanliness
• Adapt to changing business needs and new initiatives

Qualifications

We encourage you to apply even if you don't meet every qualification. If you're excited about this opportunity and believe you can make an impact, we'd love to hear from you.

• 2+ years of management experience (retail and/or beauty preferred, but not required)
• Flexible availability is required to support business needs
• Proven leadership, coaching, and team development skills
• Strong communication, interpersonal, problem-solving, and decision-making abilities
• Experience managing KPIs, budgets, and business performance
• Comfortable using POS, scheduling, and guest management software
• Passion fordelivering exceptional guest experiences in a fast-paced environment
• Ability toprofessionally resolve guest concerns with empathy and sound judgment

Physical Requirements

• Ability to stand for extended periods, Lift/move up to 25 lbs, and reach items stored at various heights.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Scheduling Requirements

This is a full-time leadership role, flexible availability is required to support business needs, including a mix of opening, closing, and weekend shifts. Center Managers are typically expected to work two Saturdays per month. Hours and schedules may vary based on business needs.

Center Location

Application Deadline: Applications will be reviewed on a rolling basis and accepted through 8/15/2026. The position may be filled before the application deadline.