Spa / Retail Manager

Ballast Wax; Strongsville (OH); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Medical insurance (55% employer contribution)

401(k) with employer match

Flexible scheduling

Job summary

A beauty and wellness franchise in Strongsville, OH is seeking a Center Manager to lead a team and enhance guest experiences. Ideal candidates will have at least 1 year of management experience and a passion for team development and customer satisfaction. This position offers a competitive salary, performance bonuses, and opportunities for professional growth, including ongoing training and mentorship.

Qualifications

• 1+ years of management experience; 3–5 years preferred.
• Confident and encouraging leadership style.
• Reliable transportation for in-center needs.

Responsibilities

• Lead and mentor team members to achieve goals.
• Provide exceptional guest experiences.
• Support team growth and development.

Skills

Leadership

Communication skills

Team motivation

Problem-solving

Job description

Center Manager

Location: In-Person | Full-Time (40 Hours/Week)

Compensation: Achieve $53,000–$70,000 per year with a strong base rate and monthly bonuses for hitting team goals

Are you passionate about the beauty and wellness industry? Ready to take your leadership to the next level?

Join us at European Wax Center as a Center Manager and become part of a team that reveals beauty and builds confidence every day. We're seeking driven leaders who love developing teams, providing exceptional guest experiences, and creating a positive workplace culture.

What We Offer

Base Pay:

$23–$25 per hour based on experience

Equivalent to $47,000–$52,000 annually

Bonus Potential:

• Up to $18,000 annually in monthly performance bonuses
• Earn $500, $1,000, or $1,500 per month depending on results

Total Annual Compensation:

• $53,000–$60,000 annually for candidates with 1–3 years of management experience
• $63,000–$70,000 annually for experienced leaders (3–5+ years) who consistently hit performance goals

We set realistic, attainable goals that our team members hit consistently. If you're passionate about leading a team and delivering a great guest experience, we'll support you every step of the way. Our leadership team is here to help you grow professionally, financially, and personally.

Growth & Support

• Ongoing training, mentorship, and career path to Senior Center Manager, District Manager, and beyond
• 30-60-90 day structured onboarding to set you up for success

Work-Life Balance & Benefits

• Flexible scheduling with consistent shifts
• Medical insurance (55% employer contribution)
• 401(k) with employer match

What We're Looking For

We want individuals who are natural leaders, motivators, and team players. Here's what will set you apart:

• Experience: 1+ year in management (3–5 years preferred for top earnings)
• Leadership Style: Confident, encouraging, and detail-oriented with excellent communication skills
• Scheduling: Able to work one weekend shift (not both) and flexible weekday hours
• Mindset: Positive, proactive, and passionate about personal and team growth
• Commute: Reliable transportation and ability to respond to in-center needs as they arise

Why Join Us

We're not just another beauty brand. We're a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. Whether you're early in your management journey or a seasoned pro, you'll have the tools and support to succeed.

We value initiative, innovation, and authentic leadership. We want managers who empower their teams, take pride in their centers, and genuinely enjoy helping people feel their best.

What's Next

• Video Interview – Let's chat!
• Experience Our Services – Visit the center and get waxed like a guest. We want you to see what we're all about.
• Mutual Fit – If it clicks, let's grow together.

About Us

At European Wax Center, we don't just provide waxing services – we create confidence-boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT.

Legal and EEO

This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status.