Spa Manager

Publituris Hotelaria; Myrtle Beach (SC); On-site; USD 55,000 - 70,000; Full time

Job summary

Publituris Hotelaria is seeking a Spa Manager to support the Spa Director in planning and overseeing guest services and facility operations. You will supervise the Spa Front Desk and Attendant teams, ensuring service excellence and adherence to brand standards.

The role requires at least 3 years in spa or hospitality leadership, luxury resort experience, and strong knowledge of spa software and Microsoft Office.

Qualifications

• 3+ years of experience in spa or hospitality leadership.
• Luxury resort experience required.
• Strong communication and leadership skills.
• Proficiency in spa software systems and scheduling platforms.

Responsibilities

• Support Spa Director in planning and overseeing guest services and facility operations.
• Manage daily spa operations and supervise Front Desk and Attendant teams.
• Uphold brand standards and contribute to achieving financial goals.

Skills

Leadership

Customer service

Attention to detail

Organizational skills

Communication

Education

Spa/Wellness Industry Certifications

Tools

Spa software systems

Scheduling platforms

Microsoft Office Suite

Job description

The Spa Manager supports the Spa Director in planning and overseeing the two core functions of the spa, guest services and facility operations The Spa Manager is directly responsible for the daily operations of the spa, managing the Spa Front Desk and Spa Attendant/Cleaning teams, and plays an essential role in upholding service excellence, maintaining brand standards, and meeting or exceeding financial goals.

Qualifications and Requirements

• Minimum 3 years of experience in management, spa or hospitality leadership; luxury resort experience required.
• Strong understanding of Forbes/ AAA brand standards is required.
• Professional certifications within the spa, wellness, fitness or beauty industry preferred.
• Must have demonstrated ability to lead, develop, and manage a high-performance team.
• Proficiency in spa software systems, scheduling platforms, and Microsoft Office Suite is required.
• Must possess exceptional organizational skills, attention to detail, and ability to manage competing priorities.
• Must possess strong communication, interpersonal, and customer service skills.
• Must have flexible schedule availability to include weekends, holidays, and events when needed.
• Professional demeanor and passion for spa, wellness, and luxury service required.
• Due to the managerial nature of the role, additional hours may be required beyond normal working hours, including weekends and public holidays, without additional remuneration.