Spa Manager

Life Time, Inc.; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Spa Senior Manager to lead Spa and Salon services across multiple locations. This role involves driving revenue, overseeing operations, and ensuring exceptional customer service. The ideal candidate will have strong leadership and financial management skills, along with a commitment to developing team members. Join a forward-thinking organization that values diversity and inclusion, and make a meaningful impact in a vibrant environment focused on customer satisfaction and team success.

Qualifications

• 1-2 years of experience in Salon, Spa, Hospitality or Retail Leadership.
• Strong financial and operational management skills.

Responsibilities

• Oversee the financial and operational success of multiple LifeSpa locations.
• Provide coaching and support to team members for high retention.

Skills

Customer Service Skills

Leadership

Communication Skills

Financial Management

Education

High School Diploma or GED

Spa Manager Certification

Tools

Microsoft Office

Job description

Position Summary

The Spa Senior Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department’s operations, financial levels, and ensures excellent customer service of multiple locations. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

• Responsible for the financial and operational success of multiple LifeSpa Locations
• Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
• Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
• Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
• Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team

Position Requirements

• High School Diploma or GED
• 1 to 2 years of xperience in Salon, Spa, Hospitality or Retail Leadership
• Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
• Spa Manager Certification

Preferred Requirements

• Experience in administrative or operational and computer skills

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.