Spa Manager

Hand & Stone Massage and Facial Spa; Cedar Hill (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Texas is seeking a dynamic Spa Manager to oversee daily operations, lead staff, manage scheduling, payroll, inventory, and ensure a high standard of service.

The role focuses on budgeting, profitability, recruiting, training, and enforcing health and safety standards while delivering exceptional guest experiences.

Qualifications

• Proven experience in management or supervisory roles within spa or wellness is required.
• Strong organizational skills with the ability to multitask efficiently.
• Excellent communication skills; bilingual/multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management is preferred.
• Experience in training, employee orientation, and performance evaluation.

Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies.
• Implement marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing client concerns or feedback promptly.

Skills

Staff leadership

Operations management

Customer service

Scheduling

Payroll

Training & development

Negotiation

Tools

POS systems

Cash handling

Bookkeeping

Inventory management

Job description

Job Overview

We are seeking a dynamic and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role requires effective management of staff, inventory, and financial aspects of the spa while ensuring a high standard of service is maintained.

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Job Overview

We are seeking a dynamic and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role requires effective management of staff, inventory, and financial aspects of the spa while ensuring a high standard of service is maintained.

Spa Manager Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

Spa Manager Qualifications

• Proven experience in management or supervisory roles within the spa or wellness industry is a must.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Experience in training & development, employee orientation, and performance evaluation.
• Knowledge of inventory management practices and bookkeeping principles.
• Proficient in cash handling procedures and POS systems.
• Ability to demonstrate leadership qualities with a focus on team management and motivation.
• Strong negotiation skills with experience in merchandising and marketing strategies.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.