Spa Manager

Secret MedSpa; Austin (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

Join a dynamic and passionate team at an elite medical spa that empowers individuals to elevate their natural beauty. As a Spa Manager, you'll oversee operations, ensuring exceptional customer service while reaching sales goals and developing your team. This role is perfect for someone with a flair for leadership and a passion for the beauty industry. Enjoy a competitive salary and an uncapped bonus program in a supportive and exciting environment. If you're ready to take your career to the next level and thrive in a collaborative atmosphere, this opportunity is for you!

Benefits

Competitive Base Salary

Commission

PTO

Health Insurance Plans

Dental Insurance

Vision Insurance

Employer-Paid Disability

Employee Discounts

401k

Tuition Reimbursement

Qualifications

• 2-3 years of sales managerial experience in an upscale organization.
• Ability to identify, retain, and develop strong teams.

Responsibilities

• Deliver outstanding upscale customer service in the med spa.
• Monitor spa performance and ensure sales are maximized.

Skills

Sales Management

Customer Service

Team Leadership

Problem Solving

Communication Skills

Organizational Skills

Education

College Education

Tools

Microsoft Products

Apple Products

Job description

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Medspa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

Position: Spa Manager

The Spa Manager will oversee and manage all aspects of a specific It’s A Secret Med Spa's field operation, including but not limited to reaching sales goals through client education, inventory control, promotion of products, upscale customer service, and training/developing sales associates. The ideal candidate must ensure an upscale, client-centric atmosphere while adhering to all policies, procedures, and compliance with state regulations.

Benefits include:

Competitive base salary + commission, PTO, multiple health insurance plans, dental, vision, employer-paid short-term and long-term disability, employee discounts, 401k, tuition reimbursement, and referral bonus program.

A Day in the Life of a Spa Manager

1. Deliver outstanding upscale customer service within the med spa and on the phone.
2. Handle administrative tasks including but not limited to time punches, scheduling, inventory, and reporting.
3. Work flexible schedules including days, evenings, and weekends.
4. Promote the brand, products, and services offered.
5. Upsell clients on appropriate products based on services conducted.
6. Attend all mandatory corporate meetings.
7. Communicate information from corporate office to staff efficiently.
8. Promote and sell It’s A Secret's brand, products, and services to reach monthly goals.
9. Monitor spa performance and ensure sales are maximized.
10. Balance coaching and mentoring with discipline.
11. Lead associates professionally to foster a cooperative team environment.

Skills, Qualifications, and Experience Needed

1. Sales managerial experience of 2-3 years or more within an upscale organization required.
2. Spa experience preferred but not required.
3. College education preferred.
4. Proven ability to identify, retain, manage, and develop strong teams.
5. Ability to identify and solve problems, set expectations and goals, and delegate.
6. Knowledge of all spa services and product lines.
7. Ability to lead by example and perform duties that staff performs.
8. Strong organizational and communication skills.
9. Proficiency with Microsoft and Apple products.
10. Experience managing diverse groups of staff and clients.

$65,000 - Salary PLUS highly competitive, industry-leading uncapped bonus program.