Spa - Locker Room & Pool Attendant

The Broadmoor; Colorado Springs (CO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Local discounts

Job summary

The Broadmoor in Colorado Springs is seeking a Spa - Locker Room & Pool Attendant to deliver a five-star guest experience. You will maintain pristine locker rooms, lounges, and pool areas while assisting guests and restocking supplies to ensure luxury service.

Key duties include greeting guests, preparing amenities, supporting pool staff, managing cleanliness and safety, handling café transactions, and upholding Forbes Travel Guide standards. Flexible schedule required.

Qualifications

• Minimum of a high school diploma or GED.
• Experience in customer service or hospitality preferred.
• Ability to lift up to 50 lbs with proper safety practices.
• Proficient in Microsoft Office for documentation.

Responsibilities

• Welcome guests and orient them to spa, locker and pool amenities.
• Maintain pristine locker rooms, lounges, and pool areas.
• Restock towels, linens, and guest amenities for luxury service.
• Assist pool servers with service and clearing containers.
• Ensure safety and cleanliness, report hazards.

Skills

Customer service

Hospitality

Microsoft Office

Communication

Team player

Attention to detail

Lifting 50 lbs

Flexible schedule

Education

High school diploma or GED

Job description

Job Summary

As a Spa - Locker Room & Pool Attendant, you will play an important role in creating a relaxing, five-star experience for every guest. You will maintain immaculate locker rooms, relaxation lounges, and pool areas while providing attentive, personalized assistance and escorting guests throughout the Spa facilities. Responsibilities also include maintaining a consistent supply of fresh linens, towels, guest amenities, and other essential supplies to ensure a seamless and luxurious Spa experience. Learn more about Broadmoor here.

Job Title

Locker Room & Pool Attendant

Job Department

Spa

Job Pay Rate

$18.00 / hour

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Welcome guests warmly, conduct facility tours, and orient visitors to spa, locker room, and pool amenities.
• Anticipate guest needs by offering amenities such as chilled water, fresh juices, warm/cold neck wraps, plush robes, slippers, and rolled towels.
• Assist pool servers with running food and beverages or clearing empty containers from loungers.
• Maintain pool and lounge areas by arranging chairs, adjusting umbrellas, and ensuring seating accommodations are pristine.
• Serve as the dedicated caretaker of the locker rooms, steam rooms, saunas, hot/cold plunges, and showers.
• Maintain pristine, well-organized vanity areas, ensuring high-end toiletries, grooming supplies, and hygiene products are consistently replenished and beautifully presented. Monitor supply levels and communicate restocking needs to the Spa Supervisor and/or Spa Manager to support a seamless five-star guest experience.
• Continuously clear used linens, towels, and robes, transferring them to laundry operations.
• Perform routine upkeep of the indoor/outdoor pool deck, changing rooms, and fitness studio floors, glass, and counters.
• Monitor safety, chemical/water cleanliness levels, and environmental comfort, reporting maintenance or safety hazards immediately.
• Perform cashier functions at the Spa Café, accurately processing guest transactions while maintaining all established food and beverage service standards and applicable Health Department requirements.
• Support fellow employees in the successful performance of their duties by providing assistance with both operational and administrative responsibilities as needed.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. -

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What We Are Looking For

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous experience in customer service, hospitality or food & beverage is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• Ability to utilize Microsoft Office tools for documentation and email communication.
• Polished, calm, and professional demeanor and high attention to detail.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.
• Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.

Reasonable accommodation will be provided for individuals with disabilities.

Why Choose The Broadmoor?

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.