Spa Lead Trainer — Finishing & Forbes Standards

Kohler Hospitality; Kohler (WI); On-site; USD 33,000 - 50,000; Full time

Job summary

Kohler Co. operates a premier spa in Kohler, Wisconsin, seeking an experienced spa professional. The role emphasizes delivering exceptional guest care, maintaining Forbes standards, and ensuring cleanliness and professionalism across all spa areas.

Ideal candidates have 6+ years in a licensed field, strong knowledge of spa services, and proven leadership for trainings. Onsite work, ongoing education, and opportunities to contribute to spa menu development are offered.

Qualifications

• Licensed field with 6+ years of experience.
• Knowledge of spa services and Forbes standards.
• Lead and training responsibilities for staff.

Responsibilities

• Meeting and greeting guests with professionalism
• Cleanliness standards of all areas within the spa including treatment rooms, public areas, and back-of-house areas
• Using proper verbiage at all times
• Upholding and maintain set uniform and grooming standards
• Knowledge of spa services and amenities
• Knowledge of emergency procedures
• Providing the highest level of technical service and adherence to SOPs
• Meeting agreed upon retail sales goals by educating guests on at home care
• Maintain continuing education criteria based on State of Wisconsin or Illinois

Skills

6+ years' experience in licensed field

Oversees all new hire training for技hn

Participates in spa menu development

Manage additional projects

Helps manage schedule of associates

Mandatory attendance at in-house培训

Acts as Lead when Lead is out

Job description

Kohler Co. operates a premier spa in Kohler, Wisconsin, seeking an experienced spa professional. The role emphasizes delivering exceptional guest care, maintaining Forbes standards, and ensuring cleanliness and professionalism across all spa areas.

Ideal candidates have 6+ years in a licensed field, strong knowledge of spa services, and proven leadership for trainings. Onsite work, ongoing education, and opportunities to contribute to spa menu development are offered.