Spa Guest Experience & Sales Associate

Hand & Stone - Deland; Town of Florida (NY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Flexible schedule

Paid time off

Training & development

Employee discounts

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate in the United States to welcome clients, answer phones, schedule appointments, and promote spa services. The role emphasizes service knowledge and delivering a memorable guest experience.

You will work 3pm to 9:30pm, strive to meet membership goals, uphold cleanliness, and provide outstanding customer service while building lasting client relationships. Benefits include PTO and employee discounts.

Qualifications

• Provide excellent customer service to members and guests.
• Meet membership sales goals and promote services.
• Communicate clearly about promotions and service options.

Responsibilities

• Meet membership sales goals.
• Have knowledge of the menu of services.
• Provide excellent customer service to members and guests while building connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Work 3pm to 9:30pm shifts.

Skills

Customer service

Sales

Communication

Multi-tasking

Attention to detail

Tools

Phone system

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate in the United States to welcome clients, answer phones, schedule appointments, and promote spa services. The role emphasizes service knowledge and delivering a memorable guest experience.

You will work 3pm to 9:30pm, strive to meet membership goals, uphold cleanliness, and provide outstanding customer service while building lasting client relationships. Benefits include PTO and employee discounts.