Spa Guest Experience & Membership Sales Associate

Hand & Stone - Orlando-Lake Nona; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Bonus based on performance

Company parties

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas in Orlando, FL is seeking a friendly Spa Associate to greet clients, manage membership interactions, and support daily front-desk operations. You will help guests select services, explain promotions, and schedule appointments while maintaining a welcoming atmosphere.

The role emphasizes high-quality customer service, responsiveness, and teamwork in a fast-paced spa environment. Flexible scheduling and opportunities for growth are highlighted.

Responsibilities

• Meet membership sales goals.
• Knowledge of the spa menu of services.
• Provide excellent customer service and build lasting connections with members and guests.
• Communicate sales, promotions, and service options to clients.
• Uphold spa cleanliness standards.
• Answer phones and schedule appointments; file documents.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication

Job description

Hand & Stone Massage and Facial Spas in Orlando, FL is seeking a friendly Spa Associate to greet clients, manage membership interactions, and support daily front-desk operations. You will help guests select services, explain promotions, and schedule appointments while maintaining a welcoming atmosphere.

The role emphasizes high-quality customer service, responsiveness, and teamwork in a fast-paced spa environment. Flexible scheduling and opportunities for growth are highlighted.