Spa Guest Experience Host

BARDO Hotels; Savannah (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off

Complimentary daily team member meal

Employee discounts

Job summary

Hotel Bardo Savannah is seeking a warm, polished Spa Host to join Saltgrass Spa. As the welcoming face of the spa, you’ll help create a seamless, relaxing experience from arrival through departure with personalized service and genuine hospitality.

You will assist guests, schedule appointments, guide treatment selections, manage check-in/out and payments, and uphold the spa’s standards in a calm, elevated environment.

Qualifications

• Previous hospitality, spa, wellness, or customer service experience preferred.
• Excellent communication and interpersonal skills with a genuine passion for guest service.
• Strong organization and attention to detail with the ability to manage multiple priorities.
• Comfortable using scheduling, point-of-sale, and other computer systems.
• Polished presentation and professional grooming standards.

Responsibilities

• Welcome and assist spa guests with warmth, professionalism, and attentive service.
• Schedule, confirm, and manage spa appointments while coordinating closely with therapists and the spa team.
• Guide guests in selecting treatments, services, and retail products based on their needs and preferences.
• Manage guest check-in, check-out, payments, and client records accurately and efficiently.
• Support daily spa operations by maintaining clean, organized, and well-stocked guest and treatment areas.
• Maintain strong knowledge of spa services, products, promotions, and amenities.
• Uphold Hotel Bardo and Saltgrass Spa standards while helping create a calm, elevated, and welcoming environment.

Skills

Hospitality experience

Customer service

Attention to detail

Organization

Communication

Job description

Hotel Bardo Savannah is seeking a warm, polished Spa Host to join Saltgrass Spa. As the welcoming face of the spa, you’ll help create a seamless, relaxing experience from arrival through departure with personalized service and genuine hospitality.

You will assist guests, schedule appointments, guide treatment selections, manage check-in/out and payments, and uphold the spa’s standards in a calm, elevated environment.