Spa Guest Experience Coordinator

Socket.dev; Dallas (TX); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Cooper Fitness Membership

401(k) matching

Discounts on spa and boutique products

Employee wellness program

Job summary

Cooper Aerobics is seeking a Spa Coordinator to greet guests, schedule appointments, manage retail sales, and ensure guest satisfaction. Responsibilities include educating clients on spa services, processing payments, and supporting spa operations with reliable attendance.

The role requires strong communication, customer service, and basic computer skills, with preference for retail or spa experience. Schedule includes Tue-Thu shifts with weekend availability and on-site work.

Qualifications

• Excellent verbal communication.
• Exceptional interpersonal and customer service skills.
• Ability to work without direct supervision and exhibit sound judgment.
• Possess basic computer skills.
• Ability to learn and master spa software.

Responsibilities

• Provides exemplary customer service to guests, teammates, and clients.
• Warmly greet guests and offer amenities.
• Educate guests on spa services.
• Anticipate guest needs.
• Have complete knowledge of services and products and educate clientele.

Skills

Verbal communication

Interpersonal skills

Customer service

Independent work

Spa software

Education

High school diploma or GED

1-2 years direct face-to-face customer engagement

Retail experience preferred

Spa experience a plus

Job description

Cooper Aerobics is seeking a Spa Coordinator to greet guests, schedule appointments, manage retail sales, and ensure guest satisfaction. Responsibilities include educating clients on spa services, processing payments, and supporting spa operations with reliable attendance.

The role requires strong communication, customer service, and basic computer skills, with preference for retail or spa experience. Schedule includes Tue-Thu shifts with weekend availability and on-site work.