Spa Growth & Guest Experience Manager

Socket.dev; Lockport (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a full-time Spa Manager to lead operations and guest services at our spa. You will drive sales, coach staff, and promote massage and skincare offerings while ensuring an exceptional guest experience.

The ideal candidate has 2–3 years of management experience in spa or hospitality, with a flexible schedule including nights and weekends, and a strong ability to promote wellness services to members.

Qualifications

• 2–3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Responsibilities

• Coach and motivate your spa team to educate and delight clients so they join our Lifestyle Program.
• Drive revenue via scheduling, marketing and upgrading services.
• Recruiting and building a team of spa professionals.
• Deliver a consistently excellent client experience and grow the member base.

Skills

Spa management

Sales management

Spa operations

Customer service

Job description

Hand and Stone Massage and Facial Spa is seeking a full-time Spa Manager to lead operations and guest services at our spa. You will drive sales, coach staff, and promote massage and skincare offerings while ensuring an exceptional guest experience.

The ideal candidate has 2–3 years of management experience in spa or hospitality, with a flexible schedule including nights and weekends, and a strong ability to promote wellness services to members.