Spa Gift Shop Retail Associate

Omni Hotels & Resorts; Scottsdale (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Scottsdale Resort & Spa at Montelucia invites you to join our Spa/Joya Spa Shop team as a Gift Shop Cashier/Clerk/Retail Associate. You will restock merchandise, assist guests, process payments, and ensure clean, inviting shop areas.

You will work closely with Spa Managers and other departments to deliver exceptional guest service, handle transactions securely, maintain accurate inventories, and support guest experiences in a luxury resort setting.

Qualifications

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must lead by example, remain professional in all situations.

Responsibilities

• Restock merchandise and keep Gift Shop clean to ensure guest satisfaction.
• Assist with monthly inventory and ensure that all items are properly charged and accounted for.
• Follow procedures for handling payments, holds, returns, and card transactions in a secure manner.
• Interact with guests and other departments to ensure guest needs are met and experiences are memorable.

Job description

Omni Scottsdale Resort & Spa at Montelucia invites you to join our Spa/Joya Spa Shop team as a Gift Shop Cashier/Clerk/Retail Associate. You will restock merchandise, assist guests, process payments, and ensure clean, inviting shop areas.

You will work closely with Spa Managers and other departments to deliver exceptional guest service, handle transactions securely, maintain accurate inventories, and support guest experiences in a luxury resort setting.