Spa Front Desk & Wellness Concierge

Hand & Stone Massage and Facial Spa; Woodbridge (VA); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Wellness resources

Zusammenfassung

Hand & Stone Massage and Facial Spa in Woodbridge, VA is seeking a Spa Associate to be a crucial link in delivering outstanding guest experiences. You will welcome guests, answer phones, book appointments, promote memberships and upgrades, and help uphold a clean, professional environment.

The role emphasizes customer service, multitasking, and a positive attitude within a team, with hourly pay plus commissions and bonuses and employee discounts.

Qualifikationen

• Strong customer-service skills and a welcoming demeanor.
• Ability to answer calls, schedule appointments, and process memberships/gift cards.
• Maintain professional appearance and assist guests with a positive attitude.

Aufgaben

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Kenntnisse

Customer service

Phone handling

Sales skills

Multitasking

Professional appearance

Ausbildung

Basic office competencies

Spa software training

Tools

Spa Soft

Jobbeschreibung

Hand & Stone Massage and Facial Spa in Woodbridge, VA is seeking a Spa Associate to be a crucial link in delivering outstanding guest experiences. You will welcome guests, answer phones, book appointments, promote memberships and upgrades, and help uphold a clean, professional environment.

The role emphasizes customer service, multitasking, and a positive attitude within a team, with hourly pay plus commissions and bonuses and employee discounts.