Spa Front Desk & Wellness Concierge

Acme Athletics; Clarksville (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

ACME Athletics in Clarksville, TN is seeking a Spa Front Desk & Wellness Concierge for part-time hours to welcome guests, manage appointments, and explain services.

The role supports massage and stretch providers, maintains serene spaces, and ensures guest privacy. Open evenings and weekends, 20–35 hours per week, with Mindbody scheduling and a strong focus on hospitality.

CPR/AED certification required by start deadline; ACME Athletics is an Equal Opportunity Employer.

Qualifications

• Passion for wellness, hospitality, and guest care.
• Professional communication and polished presence.
• Strong organizational skills and attention to detail.
• Calm demeanor while managing multiple appointments and priorities.
• High standards for cleanliness and guest experience.
• CPR/AED certification by start deadline.

Responsibilities

• Deliver attentive, personalized spa hospitality.
• Welcome guests and guide them through the Revive experience.
• Schedule, confirm, modify, and check out appointments in Mindbody.
• Explain massage, stretch, recovery, and wellness services.
• Coordinate provider schedules and treatment-room turnover.
• Prepare and reset serene, clean, fully stocked spaces.
• Maintain linens, towels, guest amenities, and spa supplies.
• Answer calls and respond warmly to service questions.
• Process approved transactions and session redemptions.
• Protect guest privacy and maintain professional boundaries.
• Support opening and closing procedures and daily operations.

Skills

Hospitality

Communication

Organization

Multitasking

Customer service

Tools

Mindbody

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Spa Front Desk & Wellness Concierge

Fitness Part Time ACME Athletics, Clarksville, TN, US

Salary Range: $12.00 To $15.00 Hourly

Join ACME Revive and help create a welcoming, elevated spa and wellness experience centered on relaxation, recovery, and self-care. We are looking for a warm, polished, and organized professional who enjoys making guests feel comfortable, valued, and cared for.

As our Spa Front Desk & Wellness Concierge, you will be the first and last point of contact for each guest. You will manage appointments, explain wellness services, support massage and assisted-stretch providers, and maintain a calm, clean, and guest-ready environment.

What You’ll Do

• Deliver attentive, personalized spa hospitality
• Welcome guests and guide them through the Revive experience
• Schedule, confirm, modify, and check out appointments in Mindbody
• Explain massage, stretch, recovery, and wellness services
• Coordinate provider schedules and treatment-room turnover
• Prepare and reset serene, clean, fully stocked treatment spaces
• Maintain linens, towels, guest amenities, and spa supplies
• Answer calls and respond warmly to service questions
• Process approved transactions and session redemptions
• Protect guest privacy and maintain professional boundaries
• Support smooth opening, closing, sanitation, and daily operations

What We’re Looking For

• A genuine passion for wellness, hospitality, and guest care
• Warm, polished, and professional communication
• Strong organization and attention to detail
• A calm presence while managing multiple appointments and priorities
• High standards for cleanliness, presentation, and atmosphere
• Comfort learning Mindbody and wellness-equipment procedures
• Consistent availability, including some evenings and weekends
• Spa, salon, wellness, fitness, hospitality, or medical-reception experience preferred
• CPR/AED certification by the required start deadline

If you enjoy creating relaxing experiences, supporting wellness professionals, and helping guests feel their best, we would love to meet you.

ACME Athletics is an Equal Opportunity Employer.

Evenings, Nights, Weekends

Open availability preferred

20 to 35 hours