Front Desk- ACME Athletics

Acme Athletics; Clarksville (TN); Hybrid; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee discounts

Dental and Vision Insurance

Job summary

ACME Athletics in Clarksville, TN is looking for a part-time Front Desk Attendant to greet members, answer inquiries, and support daily operations. The role involves assisting with check-ins, scheduling, and basic admin tasks in a gym setting.

You will collaborate with coaches, coordinate events, and manage communications via email and social channels. The position requires evenings and weekend availability with compensation around $12 per hour.

Qualifications

• Customer service experience.
• Cash handling experience.
• Ability to communicate effectively with staff and guests.
• Proficient with basic computer tasks and software.
• Self-starter who can manage tasks independently.
• Able to anticipate scheduling conflicts and plan ahead.
• Strong organizational skills.

Responsibilities

• Greet and check in members and guests as they enter the facility.
• Review daily schedules to avoid conflicts.
• Respond to emails, messages, and voicemails.
• Address client concerns and ensure smooth transitions between areas.
• Keep staff informed about schedule updates and client accounts.
• Monitor equipment and ensure upkeep of the facility.
• Coordinate with coaches on events and attendance links.
• Enter events into Mindbody and share signup details with coaches.

Skills

Customer service

Cash handling

Computer skills

Organization

Detail-oriented

Communication

Self-starter

Tools

Mindbody

Asana

Facebook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time ACME Athletics, Clarksville, TN, US

Acme Athletics is seeking a part-time Front Desk Attendant.

The role of Front Desk Attendants is to greet and direct members, guests, and staff as they enter the facility . This position will assist members with inquiries about facility operations and policies and perform various administrative d uties.

Responsibilities

• Connect with and check in with clients when they come into the facility
• Check upcoming daily schedules to ensure there are no conflicts or potential problems.
• Answer emails, Facebook messages, and voicemails
• Address client frustrations when necessary
• Inform staff daily of anything new added to the schedule and specifics on any accounts or appointments.
• Look through tasks on the checklist to ensure everything was thoroughly done during the previous shift.
• Monitor the back of the facility to ensure everyone has what they need, are where they need to be, and build relationships with clients.
• Ensure transitions between clients and areas go smoothly.
• Coordinate with coaches on planning events and details.
• Get information to marketing via Asana to make flyers.
• Enter the event onto Mindbody and send a specific coach a sign-up link.
• Follow up with registered participants to confirm the day, time, and equipment they should bring.
• Make sure any damages are repaired.
• Monitor all equipment to be sure it’s in good condition and where it needs to be
• Coordinate with coaches for any special requests.
• Ordering supplies when needed (Equipment, products, cleaning supplies…)

Required Skills

• Detail-oriented individual.
• Excellent customer service skills.
• Ability to communicate effectively with both staff and guests.
• Cash processing procedures.
• Computer skills.
• Self-starter
• Ability to look ahead on a schedule or event and catch potential problems before they happen
• Organization

Schedule

Job type: Part-time, 20 to 30 hours weekly

Evenings, Nights, Weekends, Looking for Tuesday, Thursday, Saturday, and Sunday

Open availability preferred

Salary: $12.00 per hour

Benefits

• Employee discounts
• Dental and Vision Insurance

Ability to commute/relocate

• Clarksville, TN 37043: Reliably commute or plan to relocate before starting work (Required)

Experience

• Customer Service experience
• Cash Handling experience

Work Location

One location

At ACME Athletics, we are committed to creating a safe and inclusive work environment and welcome applications from all backgrounds. We comply with all state and federal employment laws, and we prioritize diversity, equity, and inclusion in our workplace.