Spa Sales & Guest Experience Associate

Hand & Stone

Farmington Hills (MI)

On-site

USD 19,000 - 22,000

Full time

10 days ago
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Benefits offered by this job

Health insurance
Vision insurance
401(k)
Bonus based on performance

Job summary

Hand & Stone is hiring for Spa Associates to deliver five-star guest service at our Michigan locations. You will answer phones, schedule appointments, promote services, and help maintain a clean, welcoming spa atmosphere. Flexible shifts and a focus on growth opportunities make this a strong fit for customer-service driven professionals.

Join a nationwide spa leader that emphasizes guest satisfaction, team support, and ongoing training to advance within the company.

Qualifications

  • Provide excellent customer service to members and guests.
  • Answer phones, schedule appointments, and file documents.
  • Knowledge of spa services to support sales and guest experience.]
  • job_responsibilities_description:[
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards and ensure a welcoming atmosphere.
  • Answer phones, schedule appointments, and file documents.
  • Assist in day-to-day operations as needed.

Responsibilities

  • Provide excellent customer service to members and guests, while building lasting connections.
  • Communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards and ensure a welcoming atmosphere.
  • Answer phones, schedule appointments, and file documents.
  • Assist in day-to-day operations as needed.

Skills

Customer service
Sales experience

Job description

Hand & Stone is hiring for Spa Associates to deliver five-star guest service at our Michigan locations. You will answer phones, schedule appointments, promote services, and help maintain a clean, welcoming spa atmosphere. Flexible shifts and a focus on growth opportunities make this a strong fit for customer-service driven professionals.

Join a nationwide spa leader that emphasizes guest satisfaction, team support, and ongoing training to advance within the company.

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