Spa Front Desk & Patient Experience Specialist

Dermatology Solutions Group; Panama City (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

Dermatology Solutions Group, LLC, on behalf of Gulf Coast Dermatology, seeks a Receptionist (Spa) to provide outstanding front desk service and support cosmetic procedures. You will greet patients, complete paperwork, schedule appointments, manage payments, and assist providers to ensure a smooth patient experience.

Responsibilities include maintaining organized areas, reminders, promoting retail services, and coordinating with multiple departments to support spa operations and patient retention.

Qualifications

• Preferred: Associate’s Degree
• Minimum: one year customer service experience
• Excellent computer skills; experience with Microsoft Word, Microsoft Excel

Responsibilities

• Provides the highest level of customer service.
• Creates a calm and welcoming atmosphere for patients.
• Fully handles patient scheduling process.
• Manages multi-line phone system and daily workflow.
• Drives daily revenue through retail sales and patient retention.
• Balances daily cash and prepares bank deposits.

Skills

Communication

Teamwork

Customer service

Multi-tasking

Professional attitude

Driving

Independence

Education

Associate’s Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Dermatology Solutions Group, LLC, on behalf of Gulf Coast Dermatology, seeks a Receptionist (Spa) to provide outstanding front desk service and support cosmetic procedures. You will greet patients, complete paperwork, schedule appointments, manage payments, and assist providers to ensure a smooth patient experience.

Responsibilities include maintaining organized areas, reminders, promoting retail services, and coordinating with multiple departments to support spa operations and patient retention.