Spa Front Desk Host

Namely; Chicago (IL); On-site; USD 19,491 - 27,760; Part time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Namely in Chicago is seeking enthusiastic individuals to join their team. As the foundation of our organization's success, you will create a world-class guest experience by connecting with customers, sharing product recommendations, and resolving questions. The role requires a strong focus on customer service and flexibility in scheduling.

The ideal candidate is self-motivated, possesses excellent communication skills, and is ready to help maintain a positive shop environment.

Qualifications

• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and product.
• The ability to prioritize and multi-task within a fast-paced environment.
• Initiate tasks and perform duties without direction.
• Excellent communication skills and flexibility in working with various personalities.
• Superior organizational skills.
• Flexibility to work a non-traditional schedule including weekends.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re-stocking products.
• Help with daily shop tasks and projects.
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all staff members.
• Assist with training and coaching of new hires for the Host team.
• Maintain the distinct aesthetic and culture of the shop.

Skills

Customer service skills

Problem-solving skills

Communication skills

Organizational skills

Multi-tasking abilities

Job description

Benefits

• Free uniforms
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks

Qualifications

• Outstanding customer service and problem-solving skills
• Confidence when recommending memberships, packages, and product
• The ability to prioritize and multi-task within a fast-paced environment
• Initiate tasks and perform duties without direction
• Excellent communication skills and be able to work with a wide range of personalities
• Superior organizational skills
• Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Job Summary

You are the foundation of our organization's success. An expert in creating a world‑class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high-level customer service and hospitality to clients
• Educate clients on current promotions, memberships, packages, and future appointments
• Assist with re‑stocking products
• Help with daily shop tasks and projects
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members
• Assist with the training and coaching of new hires for the Host team
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Compensation: $17.15 per hour