Sales Associate

Namely; Ann Arbor (MI); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Namely is looking for candidates passionate about providing a world-class customer experience in Ann Arbor, Michigan. In this role, you will deliver exceptional service by connecting with clients, educating them on promotions, and assisting with daily shop tasks. This position requires outstanding customer service skills, the ability to multi-task, and flexibility to work various shifts. Compensation ranges from $15.50 to $18.00 per hour, with opportunities for advancement and training.

Qualifications

• Outstanding customer service and problem‑solving skills.
• Ability to prioritize and multi‑task within a fast‑paced environment.
• Excellent communication skills.
• Flexibility to work weekends and shifts.

Responsibilities

• Provide high‑level customer service and hospitality to clients.
• Educate clients on promotions and memberships.
• Assist with product sales and returns.
• Support daily shop tasks including cleaning.
• Assist with new hire training.

Skills

Outstanding customer service and problem‑solving skills

Ability to prioritize and multi‑task

Excellent communication skills

Friendly and professional phone and email etiquette

Superior organizational skills

Flexibility to work weekends

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development
• Competitive Hourly Wage
• Membership and Product Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Training and growth opportunities

Qualifications

• Outstanding customer service and problem‑solving skills
• Ability to prioritize and multi‑task within a fast‑paced environment
• Able to initiate tasks and perform duties without direction
• Excellent communication skills
• Friendly and professional phone and email etiquette
• Must have superior organizational skills
• Flexibility to work weekends, opening shifts and closing shifts

Job Summary

You are the foundation of our organization's success. You are an expert in creating a world‑class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high‑level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re‑stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning and general shop maintenance.
• Support the Skin Therapists to ensure a successful check‑in and check‑out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

About Heyday

We’re Heyday, a fast‑growing skincare brand transforming the facial experience—and we’re just getting started. With over one million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth‑oriented workplace for our team. Whether you’re an esthetician, shop leader or part of our corporate team, you’ll be surrounded by people who are as driven, caring and innovative as you are. At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?

Compensation

$15.50 - $18.00 per hour