Spa Front Desk & Guest Services Pro - Season Pass

Alterra Mountain Company; Utah; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free Solitude season pass for you and/

Discounts on Solitude lift tickets

Comprehensive medical, dental, vision,

Generous 401(k) plan with company

Employee Assistance Program

Pro deals with outdoor brands

Job summary

Alterra Mountain Company seeks a Spa Receptionist to warmly welcome guests at Solitude Mountain Spa and manage calls, emails, and appointment bookings. You will maintain a pristine lobby, handle linens and beverages, and support therapists throughout the day.

The role requires excellent customer service, reliability, and basic computer skills. Weekend and holiday availability is expected in this full-time seasonal capacity at Solitude.

Qualifications

• Excellent customer service and professionalism in a spa setting.
• Dependable, self-motivated, and punctual with strong multitasking ability.
• Basic knowledge of office equipment and computer operations.
• Proficient in math and basic accounting skills; able to stand long hours.

Responsibilities

• Open the spa each morning and prepare treatment rooms for appointments.
• Greet clients, answer calls and emails, and schedule appointments with therapists.
• Manage lobby presentation, linens, towels, tea/beverage service, and retail sales.
• Take payments (cash, cards, vouchers) and assist guests with gift certificates.

Skills

Customer service

Professionalism

Punctuality

Multitasking

Office equipment

Computers

Math skills

Light lifting

Weekend/holiday availability

Tools

POS systems

Job description

Alterra Mountain Company seeks a Spa Receptionist to warmly welcome guests at Solitude Mountain Spa and manage calls, emails, and appointment bookings. You will maintain a pristine lobby, handle linens and beverages, and support therapists throughout the day.

The role requires excellent customer service, reliability, and basic computer skills. Weekend and holiday availability is expected in this full-time seasonal capacity at Solitude.