Guest Reservations Specialist

Woodstock Inn and Resort; Woodstock Village (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Health benefits after waiting period

Job summary

Woodstock Inn & Resort is seeking a Reservation Agent to join our team in Woodstock, VT. This full-time, in-person position focuses on handling guest reservation inquiries, processing bookings, and presenting accurate information about accommodations and services with a positive, professional image.

The role requires a high school diploma, excellent guest service, strong communication and computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school graduate required.
• Excellent guest service and communication skills.
• Proficient with phone, email, and basic computer tasks.

Responsibilities

• In-person position based at Woodstock Inn & Resort.
• Handle guest reservation inquiries and bookings.
• Provide accurate information on accommodations and services.
• Accurately input and retrieve data in the reservation system.
• Communicate professionally by phone and in writing.
• Assist with scheduling and availability assignment as needed.

Skills

Guest service

Communication

Phone skills

Computer skills

Multitasking

Education

High School Graduate

Tools

Microsoft Office

Job description

Woodstock Inn & Resort is seeking a Reservation Agent to join our team in Woodstock, VT. This full-time, in-person position focuses on handling guest reservation inquiries, processing bookings, and presenting accurate information about accommodations and services with a positive, professional image.

The role requires a high school diploma, excellent guest service, strong communication and computer skills, and the ability to multitask in a fast-paced environment.