Spa Front Desk Part-Time

Woodstock Inn & Resort; Woodstock (VT); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Resort privileges

Employee discounts

Free employee meals

Job summary

Woodstock Inn & Resort in Woodstock, Vermont, seeks a Spa Front Desk Attendant for part-time hours to handle reservations, guest check-in/out, and retail sales, ensuring a memorable guest experience.

Qualified applicants possess excellent customer service, strong organization, and the ability to work flexible weekends/holidays. The role includes resort privileges, discounts, and employee meals.

Qualifications

• Excellent verbal and written skills.
• Must possess excellent customer service skills, be efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and highly motivated to maintain our guest service standards.
• Must thrive in a fast-paced environment.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift and carry items up to 20 pounds.
• Must be able to help keep the lobby and public areas neat, organized, and presentable.
• Minimum 18 years of age.
• Work cohesively with co-workers as part of a team.

Responsibilities

• Read and answer spa e-mails daily as applicable. Professionalism regarding tone and free from grammatical errors is expected.
• Return phone calls from the spa mailbox in a timely manner or as assigned by a manager.
• Maintain the organization of all collateral located at the spa desk including but not limited to Spa Menus, price list and room service menus.
• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
• Knowledge of Spa Software to accurately schedule spa treatments.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Woodstock Inn, Woodstock, VT, US

4 days ago Requisition ID: 1355

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved spas in New England, The Spa at the Woodstock Inn & Resort, is seeking a Spa Front Desk Attendant Part-Time to join the team.

Job Summary:

The Spa Front Desk Attendant Part-Time will make spa reservations, check guests in and out, and create a memorable experience for our guests. Will be responsible for stocking and selling retail products to spa guests, maintain organization and cleanliness of desk and spa lobby.

Job Specifications:

• Expected Pay Range:starting $20.00 per hour plus service charge
  • The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.
• Shift & Schedule Availability: Part-time
  • Varying shifts require flexibility.
  • Weekends and holidays required.

Job Responsibilities:

• Read and answer spa e-mails daily as applicable. Professionalism regarding tone and free from grammatical errors is expected.
• Return phone calls from the spa mailbox in a timely manner or as assigned by a manager.
• Maintain the organization of all collateral located at the spa desk including but not limited to Spa Menus, price list and room service menus.
• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
• Knowledge of Spa Software to accurately schedule spa treatments.

Job Requirements:

• Excellent verbal and written skills.
• Must possess excellent customer service skills, be efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and highly motivated to maintain our guest service standards.
• Must thrive in a fast-paced environment.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift and carry items up to 20 pounds.
• Must be able to help keep the lobby and public areas neat, organized, and presentable.
• Minimum 18 years of age.
• Work cohesively with co-workers as part of a team.

We offer great resort privileges, discounts, and free employee meal to all employees.

Those hired into full-time positions are eligible after an initial waiting period for a competitive benefits package that includes

• Medical, Dental, and Vision Coverage,
• Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability
• Paid Time Off,
• 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal opportunity employer.