Spa Front Desk Concierge | Guest Experience & Wellness Perks

Seminole Hard Rock; United States; Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401K with match

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Annual bonus program

Wellness programs

Descripción de la vacante

Seminole Hard Rock is seeking a spa front desk receptionist to manage guest check-ins, bookings, and front desk operations at the Rock Spa. You will greet guests, answer calls, promote services, and ensure a seamless guest experience in line with Forbes guest service standards.

The role requires professional communication, multitasking, and a friendly personality. Benefits and competitive hourly pay accompany this position at select Hard Rock properties.

Formación

• Front desk reception experience in spa or hospitality preferred.
• Excellent customer service and communication skills required.
• Ability to multitask and handle money transactions accurately.

Responsabilidades

• Greet guests and manage check-in/check-out at the spa front desk.
• Answer phone calls, book/cancel appointments, and answer guest questions.
• Promote spa services and retail products to guests.
• Maintain front desk area, stay organized, and use spa software proficiently.
• Support guest experience from arrival to departure and adhere to standards.

Conocimientos

Customer service

Communication

Multitasking

Team player

Money handling

Hospitality

Herramientas

Spa computers

Descripción del empleo

Seminole Hard Rock is seeking a spa front desk receptionist to manage guest check-ins, bookings, and front desk operations at the Rock Spa. You will greet guests, answer calls, promote services, and ensure a seamless guest experience in line with Forbes guest service standards.

The role requires professional communication, multitasking, and a friendly personality. Benefits and competitive hourly pay accompany this position at select Hard Rock properties.