Spa Front Desk Cashier: Guest Concierge & Retail

003 Seminole Hard Rock Tampa; United States; Vor Ort; USD 26.000 - 38.000; Vollzeit

Zusammenfassung

Seminole Hard Rock Tampa is seeking a Guest Services Associate to join our hotel and spa team. You will respond to guest inquiries, schedule appointments, maintain client profiles, and assist with stocking and retail duties in a fast-paced casino environment.

A High School diploma or GED is required. Excellent interpersonal skills, basic math and cash handling, and comfort using computers in a regulated setting are essential. Native American preference and gaming compliance apply.

Qualifikationen

• High School diploma, GED, or equivalent required.
• Guest service experience in spa, retail or similar environment preferred.
• Excellent interpersonal skills required.
• Basic math and cash handling skills required.
• Comfortable using computers in a fast-paced, regulated environment.
• Willing to assist guest requests professionally and proactively.

Aufgaben

• Responds to customer inquiries and complaints.
• Schedules guest appointments.
• Maintains client databases and updates profiles.
• Coordinates facility schedules to maximize usage and efficiency.
• Reviews and coordinates information for service providers.
• Maintains and/or edits client profiles.
• Performs stocking and retail related duties.

Kenntnisse

Interpersonal skills

Cash handling

Computer skills

Guest service experience

Ausbildung

High School diploma or GED

Jobbeschreibung

Seminole Hard Rock Tampa is seeking a Guest Services Associate to join our hotel and spa team. You will respond to guest inquiries, schedule appointments, maintain client profiles, and assist with stocking and retail duties in a fast-paced casino environment.

A High School diploma or GED is required. Excellent interpersonal skills, basic math and cash handling, and comfort using computers in a regulated setting are essential. Native American preference and gaming compliance apply.