Spa & Fitness Center Manager: Lead Service & Growth

Loews Hotels & Co; Tucson (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Hotels, LLC. is seeking a Spa & Fitness Center Manager to lead daily operations at the Ocean Spa and Fitness Center in Tucson. You will manage budgets, drive revenues, oversee staffing, and ensure exceptional guest experiences across all services.

The role requires strong leadership, scheduling, and regulatory compliance, with a focus on staff development, training, and maintaining high standards of service. Flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• Promote a professional work environment at all times.
• Thorough knowledge of hotel spa operations and standards.
• Excellent written and verbal communication and leadership skills.
• Ability to multi-task in a fast-paced setting.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Oversee budget, sales, expenses, staffing, and marketing for spa and fitness areas.
• Manage cash flow, revenues and expenses for spa activities and memberships.
• Handle hiring, scheduling, termination and disciplinary actions.
• Train and evaluate team members to maintain high professional standards.
• Ensure licenses/certifications are up to date as required by law.
• Maintain relationships with outside vendors and local groups to promote the center.
• Ensure membership sales comply with regulations and standards.
• Assist staff in handling demanding guest situations to ensure satisfaction.

Skills

Budget management

Staff scheduling

Hiring & termination

Customer service

Leadership

Communication skills

Microsoft Office

Spa operations knowledge

Education

Bachelor's degree in Hospitality

Tools

ProSalon

Job description

Loews Hotels, LLC. is seeking a Spa & Fitness Center Manager to lead daily operations at the Ocean Spa and Fitness Center in Tucson. You will manage budgets, drive revenues, oversee staffing, and ensure exceptional guest experiences across all services.

The role requires strong leadership, scheduling, and regulatory compliance, with a focus on staff development, training, and maintaining high standards of service. Flexibility to work evenings, weekends, and holidays is expected.