Spa Experience Specialist

The Essex Resort and Spa; Essex Center (VT); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Paid Time Off

401(k) with Employer match

On-site Fitness Center

On-site Tennis Courts

Zusammenfassung

The Essex Resort & Spa, located in Vermont, is seeking a Spa Experience Coordinator to warmly check guests in at the Spa, maintain a calm, professional atmosphere, and support various guest needs within the spa and resort. You will handle checkout, retail knowledge, and cash handling.

This role emphasizes excellent customer service, punctuality, and collaboration with other departments to ensure seamless guest experiences and well-being across our luxurious spa offerings.

Qualifikationen

• High school graduate or equivalent.
• Ability to work in a fast paced environment.
• Previous experience in customer service preferred.
• Computer knowledge preferred.
• Ability to communicate effectively.

Aufgaben

• Provide a professional and friendly attitude to all customers and employees.
• Check guest in and out effectively using Spa software.
• Meet guest needs: fitness room, locker room, relaxation area.
• Knowledge of retail products and services offered in the Spa and Resort.
• Maintain a cash bank effectively.
• On time attendance and dress code required.
• Work cooperatively with other departments.
• Perform special task as requested by the Director of the Spa, Manager and supervisor.
• Maintain the cleanliness and neatness of facility daily.

Kenntnisse

Customer service

Communication skills

Computer literacy

Fast-paced environment

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The Essex Resort & Spa, located in Vermont, is seeking a Spa Experience Coordinator to warmly check guests in at the Spa, maintain a calm, professional atmosphere, and support various guest needs within the spa and resort. You will handle checkout, retail knowledge, and cash handling.

This role emphasizes excellent customer service, punctuality, and collaboration with other departments to ensure seamless guest experiences and well-being across our luxurious spa offerings.