Spa Experience Concierge: Create Memorable Guest Moments

The Essex Resort & Spa; Essex Junction (VT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Employee discounts

Free on-site gym access

Free resort stay

Job summary

The Essex Resort & Spa in Vermont is seeking a friendly Spa Receptionist to warmly check guests in and out, maintaining a calm, professional atmosphere. Pay rate is $17/hour plus service charges and commissions.

The role requires excellent customer service, ability to use spa software, knowledge of retail products, and a professional appearance. Join a destination spa property offering wellness, growth opportunities, on-site facilities, and employee discounts, with a comprehensive benefits

Qualifications

• High school diploma or equivalent.
• Ability to work in a fast paced environment.
• Previous customer service experience preferred.
• Computer knowledge preferred.
• Ability to communicate effectively.

Responsibilities

• Check guest in and out using Spa software.
• Provide a professional and friendly attitude to all customers and employees.
• Meet guest needs: fitness room, locker room, relaxation area.
• Maintain cash bank effectively.
• On time attendance and dress code required.

Skills

Customer service

Cash handling

Spa software

Effective communication

Education

High school diploma

Tools

Spa software

Job description

The Essex Resort & Spa in Vermont is seeking a friendly Spa Receptionist to warmly check guests in and out, maintaining a calm, professional atmosphere. Pay rate is $17/hour plus service charges and commissions.

The role requires excellent customer service, ability to use spa software, knowledge of retail products, and a professional appearance. Join a destination spa property offering wellness, growth opportunities, on-site facilities, and employee discounts, with a comprehensive benefits