Spa Experience Concierge — Wellness Impact & Perks

The Essex Resort & Spa; Essex Junction (VT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) with Employer Match

Paid Time Off

Fitness Center

Employee Discounts

Job summary

The Essex Resort & Spa in Vermont is seeking a Spa Experience Coordinator to warmly welcome guests, check them in, and help meet their spa needs. You will use spa software to check in/out, assist with fitness and relaxation areas, and support retail services within the spa and resort.

A friendly, professional attitude and strong communication are essential in our fast-paced environment. We offer comprehensive benefits and on-site perks as part of The Essex team, with opportunities for growth and

Qualifications

• High school graduate or equivalent.
• Ability to work in a fast paced environment.
• Previous experience in customer service preferred.
• Computer knowledge preferred.
• Ability to communicate effectively.

Responsibilities

• Provide a professional and friendly attitude to all customers and employees.
• Check guest in and out effectively using Spa software.
• Meet guest needs: fitness room, locker room, relaxation area.
• Knowledge of retail products and services offered in the Spa and Resort.
• Maintain a cash bank effectively.
• On time attendance and dress code required.

Skills

Customer service

Communication

Teamwork

Computer skills

Education

High school diploma or equivalent

Tools

Spa software

Job description

The Essex Resort & Spa in Vermont is seeking a Spa Experience Coordinator to warmly welcome guests, check them in, and help meet their spa needs. You will use spa software to check in/out, assist with fitness and relaxation areas, and support retail services within the spa and resort.

A friendly, professional attitude and strong communication are essential in our fast-paced environment. We offer comprehensive benefits and on-site perks as part of The Essex team, with opportunities for growth and