Spa Experience Concierge

Agua Caliente Casino • Resort • Spa; Rancho Mirage (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Agua Caliente Casino • Resort • Spa in Rancho Mirage is seeking a Spa Attendant to deliver exceptional guest services in the spa and wellness areas. You will provide robes, slippers, towels, and locker keys, escort guests to lockers and therapists, and assist with amenities while maintaining a pristine spa environment.

The role requires a warm, professional manner, the ability to handle tours and transitions, and adherence to health, safety, and service standards in a Forbes/Ace environment.

Qualifications

• High School Diploma or GED required.
• Ability to obtain Riverside County Health Department card within one week.
• Ability to obtain Responsible Alcoholic Beverage Certificate within 60 days.
• Strong guest services and professionalism expected.

Responsibilities

• Provide robes, slippers, towels, and locker keys to guests.
• Escort guests to lockers and massage therapists, and guide them to the tranquility room.
• Maintain spa cleanliness and assist guests with amenities and wellness experiences.
• Provide iced water or iced tea to guests and restock linens and supplies.
• Greet guests warmly as they enter the Spa and uphold Forbes 5 star and Ace service standards.
• Comply with Tribal Ordinances, ACCRS and SRC internal controls and SOPs.

Skills

Guest services

Communication

Professionalism

Education

High School Diploma / GED

Job description

Agua Caliente Casino • Resort • Spa in Rancho Mirage is seeking a Spa Attendant to deliver exceptional guest services in the spa and wellness areas. You will provide robes, slippers, towels, and locker keys, escort guests to lockers and therapists, and assist with amenities while maintaining a pristine spa environment.

The role requires a warm, professional manner, the ability to handle tours and transitions, and adherence to health, safety, and service standards in a Forbes/Ace environment.