Spa Experience Associate & Guest Concierge

HHM Hospitality; Groton (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

HHM Hospitality is seeking a Spa Attendant to maintain cleanliness of the spa, locker rooms, fitness room, and pool area, while providing a welcoming guest experience. You will greet guests, stock supplies, escort to changing areas, and ensure sustainability practices are followed.

The role involves standing for extended periods, flexible shifts including holidays and weekends, and coordination with management to address guest or facility needs.

Qualifications

• Immediate greeting and guest assistance as needed.
• Keep facility clean and orderly (sweeping, mopping, vacuuming, waste removal).
• Restock linens in locker rooms and guest areas.
• Escort guests to changing areas and provide facility orientation.

Responsibilities

• Assist in conducting monthly inventory of spa supplies as requested.
• Communicate facility details and amenities to members and guests.
• Report member/guest/facility issues to management.
• Follow Earth View sustainability guidelines and HHM practices.
• Practice safe work habits and follow MSDS/OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Customer service

Education

High school diploma or equivalent

Job description

HHM Hospitality is seeking a Spa Attendant to maintain cleanliness of the spa, locker rooms, fitness room, and pool area, while providing a welcoming guest experience. You will greet guests, stock supplies, escort to changing areas, and ensure sustainability practices are followed.

The role involves standing for extended periods, flexible shifts including holidays and weekends, and coordination with management to address guest or facility needs.