Spa Attendant-Male

Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa; Mobile (AL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

FSA/HSA options

Short/Long-term disability

Paid holidays & vacations

401k with matching

Tuition reimbursement

Hotel and F&B discounts

Job summary

Battle House Hotel and Spa seeks a detail-oriented Spa Attendant to ensure exceptional guest experiences. You will welcome guests, escort them to the locker area, and maintain pristine spa facilities, including locker rooms, showers, lounges, and pool areas.

Responsibilities include stocking amenities, guiding usage of spa facilities, assisting therapists, managing supplies, and ensuring guest comfort throughout their visit.

Qualifications

• Guest-focused hospitality mentality.
• Ability to maintain impeccable spa cleanliness.
• Excellent communication and guest-service skills.

Responsibilities

• Greet and escort guests to the locker area and provide amenities.
• Maintain cleanliness of locker rooms, showers, and lounges.
• Stock towels, robes, slippers, toiletries, and supplies.
• Assist therapists during treatments as needed.
• Manage inventory of guest supplies in locker rooms and vanity areas.
• Monitor appointments and guide guests to appropriate spa areas.
• Serve beverages and fruits in lounge areas.
• Handle spa laundry and towel stock following SOPs.
• Arrange spa areas with necessary items for guest comfort.

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guests.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.