Spa Attendant (Female) - Full-Time

PCH Hotels and Resorts; Mobile (AL); Presencial; USD 17.000 - 22.000; Tempo integral

Benefícios oferecidos por esta vaga

Health, Dental, Vision and Life INS.

FSA/HSA options

Short and Long-Term Disability

Paid holidays, Vacations, PTO and Sick

401k with matching

Tuition Reimbursement

Hotel and Food & Beverage Discounts

Resumo da vaga

Battle House Hotel and Spa in Mobile, AL seeks a Spa Attendant to warmly welcome guests and maintain pristine locker rooms, showers, lounges, and pool areas. You will stock towels, robes, slippers, toiletries, and other amenities, while supporting therapists and ensuring a relaxing spa environment.

The role emphasizes impeccable cleanliness, attentive service, inventory control, and smooth operation of spa facilities to create memorable guest experiences.

Qualificações

• Impeccable cleanliness standards in all spa areas.
• Welcomes guests, escorts to locker area and assigns lockers.
• Communicates proper usage of spa facilities for guest comfort and safety.

Responsabilidades

• Greet and accompany guests to the locker area and provide amenities.
• Maintain clean and stocked restrooms, showers, and locker rooms.
• Assist therapists during treatments as needed and ensure smooth service.
• Monitor inventory of guest supplies and towels in locker/vanity areas.
• Schedule alignment: ensure guests are in correct areas at specified times.
• Stock beverages and fruits in lounges and assist with service.
• Handle laundry and disposal of soiled linens per SOPs.
• Arrange spa areas with items like ice packs and towels for guest comfort.

Conhecimentos

Guest service

Attention to detail

Communication skills

Team player

Descrição da vaga

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.