Spa Director: Build a Premier Luxury Wellness Experience

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 130,000 - 190,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a dynamic spa leader to drive the opening and ongoing operation of a luxury spa at a Park City, UT property. You will shape guest experiences, coach a high-performing team, and partner with hotel leadership to deliver exceptional service and wellness.

Responsibilities include marketing, financial performance, scheduling, payroll oversight, and inventory control, with a focus on regulatory compliance and safety.

Qualifications

• Minimum of 3-5 years of progressive leadership experience in a spa, wellness, hospitality, or related environment.
• Must have a license as a Massage Therapist or healthcare practitioner under chapter 457, Florida Statutes
• Strong knowledge of spa operations, including massage therapy, esthetics, salon services, and retail management.
• Proven ability to lead, motivate, and develop high-performing teams.
• Experience with budgeting, forecasting, payroll, and financial analysis.
• Strong marketing, promotional, and business development skills.
• Excellent verbal and written communication skills.
• Strong relationship-building and interpersonal skills.
• Knowledge of health, safety, sanitation, and regulatory requirements.
• A genuine desire to satisfy the needs of others in a fast‑paced environment.

Responsibilities

• Lead the opening of a brand-new spa and align operations with luxury hospitality standards.
• Oversee massage therapy, esthetics, salon services, and retail operations.
• Establish standards, launch services, and build a high-performing team.
• Collaborate with hotel leadership to meet business objectives and guest expectations.
• Develop marketing initiatives, promotions, and revenue growth strategies.
• Manage budgeting, forecasting, payroll oversight, and administrative functions.
• Recruit, train, and engage spa colleagues; foster career growth and coaching.
• Ensure safety, sanitation, regulatory compliance, and capital improvement planning.

Skills

Spa leadership

Budgeting

Forecasting

Payroll

Staff development

Operations management

Guest experience

Regulatory compliance

Education

Florida Massage Therapist license

Job description

Hyatt Hotels Corporation is seeking a dynamic spa leader to drive the opening and ongoing operation of a luxury spa at a Park City, UT property. You will shape guest experiences, coach a high-performing team, and partner with hotel leadership to deliver exceptional service and wellness.

Responsibilities include marketing, financial performance, scheduling, payroll oversight, and inventory control, with a focus on regulatory compliance and safety.