Spa Director

Placements24; Riverton (UT); In loco; USD 54.000 - 91.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Performance bonuses

Discounts on resort services

Descrizione del lavoro

Placements24 is seeking a visionary Spa Director for a luxury resort near Upington, Northern Cape. You will lead the spa, shape treatment menus, manage staff, and drive financial performance while maintaining a serene guest experience.

The role requires 5+ years in spa management, including senior leadership, plus strong business and marketing acumen. Relocation to Upington or local candidates preferred.

Competenze

• Minimum of 5 years of spa management experience, with at least 3 years in a Director or senior management role.
• Proven track record in managing spa operations, staff, and financial performance.
• Extensive knowledge of a wide range of spa treatments, therapies, and wellness practices.
• Strong business acumen, including budgeting, P&L management, and retail sales.
• Excellent leadership, communication, and interpersonal skills.
• Professional qualifications in cosmetology, spa therapy, or related fields are preferred.
• Experience in marketing and promoting spa services.
• Ability to work flexible hours, including weekends and holidays.
• Must be based in or willing to relocate to the Upington, Northern Cape area.

Mansioni

• Oversee daily spa operations and guest experience.
• Develop and manage spa treatment menus, packages and retail offerings.
• Manage spa staff, recruitment, training, scheduling, and performance evaluation.
• Maintain high standards of hygiene, safety, and treatment protocols.
• Manage budget, inventory, retail and profitability.
• Develop and execute marketing strategies to drive spa bookings and revenue.
• Maintain relationships with suppliers and manage procurement of spa products and equipment.
• Stay updated on wellness trends in spa treatments and holistic therapies.
• Handle guest inquiries, feedback, and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and professional regulations.
• Foster a positive and motivating work environment for the spa team.
• Contribute to the overall guest experience of the resort.

Descrizione del lavoro

About the Role

Our client, a luxurious resort nestled in the stunning landscape near Upington, Northern Cape , is seeking a visionary and experienced Spa Director. This role is instrumental in managing and elevating the spa experience, ensuring the highest standards of service, treatment quality, and operational efficiency. The ideal candidate will possess a deep understanding of spa therapies, wellness trends, business management, and staff leadership. You will be responsible for the overall success of the spa, including marketing, sales, financial performance, and maintaining a serene and therapeutic environment for guests. This is a fantastic opportunity to lead a dedicated team and contribute to the renowned wellness offerings of this exquisite resort in the beautiful Upington region.

Key Responsibilities

• Oversee all daily operations of the spa, ensuring a seamless and exceptional guest experience.
• Develop, implement, and manage spa treatment menus, packages, and retail offerings.
• Manage spa staff, including therapists, receptionists, and management, focusing on recruitment, training, scheduling, and performance evaluation.
• Ensure the highest standards of hygiene, safety, and treatment protocols are maintained.
• Manage spa budget, inventory control, retail sales, and profitability.
• Develop and execute marketing and promotional strategies to drive spa bookings and revenue.
• Maintain relationships with suppliers and manage procurement of spa products and equipment.
• Stay abreast of the latest trends in wellness, spa treatments, and holistic therapies.
• Handle guest inquiries, feedback, and resolve any issues promptly and professionally.
• Ensure compliance with all relevant health, safety, and professional regulations.
• Foster a positive and motivating work environment for the spa team.
• Contribute to the overall guest experience of the resort.

Requirements

• Minimum of 5 years of experience in spa management, with at least 3 years in a Director or senior management role.
• Proven track record in managing spa operations, staff, and financial performance.
• Extensive knowledge of a wide range of spa treatments, therapies, and wellness practices.
• Strong business acumen, including budgeting, P&L management, and retail sales.
• Excellent leadership, communication, and interpersonal skills.
• Professional qualifications in cosmetology, spa therapy, or related fields are preferred.
• Experience in marketing and promoting spa services.
• Ability to work flexible hours, including weekends and holidays.
• A passion for wellness, guest service, and creating a tranquil environment.
• Must be based in or willing to relocate to the Upington, Northern Cape area.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to lead the spa at a prestigious resort in the Northern Cape .
• Employee discounts on resort services and amenities.
• Health and wellness benefits.
• Professional development and training opportunities.
• A serene and rewarding work environment.