Spa Director - Luxury Resort Wellness Leader

Placements24; Riverton (UT); On-site; USD 54,000 - 91,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Discounts on resort services

Job summary

Placements24 is seeking a visionary Spa Director for a luxury resort near Upington, Northern Cape. You will lead the spa, shape treatment menus, manage staff, and drive financial performance while maintaining a serene guest experience.

The role requires 5+ years in spa management, including senior leadership, plus strong business and marketing acumen. Relocation to Upington or local candidates preferred.

Qualifications

• Minimum of 5 years of spa management experience, with at least 3 years in a Director or senior management role.
• Proven track record in managing spa operations, staff, and financial performance.
• Extensive knowledge of a wide range of spa treatments, therapies, and wellness practices.
• Strong business acumen, including budgeting, P&L management, and retail sales.
• Excellent leadership, communication, and interpersonal skills.
• Professional qualifications in cosmetology, spa therapy, or related fields are preferred.
• Experience in marketing and promoting spa services.
• Ability to work flexible hours, including weekends and holidays.
• Must be based in or willing to relocate to the Upington, Northern Cape area.

Responsibilities

• Oversee daily spa operations and guest experience.
• Develop and manage spa treatment menus, packages and retail offerings.
• Manage spa staff, recruitment, training, scheduling, and performance evaluation.
• Maintain high standards of hygiene, safety, and treatment protocols.
• Manage budget, inventory, retail and profitability.
• Develop and execute marketing strategies to drive spa bookings and revenue.
• Maintain relationships with suppliers and manage procurement of spa products and equipment.
• Stay updated on wellness trends in spa treatments and holistic therapies.
• Handle guest inquiries, feedback, and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and professional regulations.
• Foster a positive and motivating work environment for the spa team.
• Contribute to the overall guest experience of the resort.

Job description

Placements24 is seeking a visionary Spa Director for a luxury resort near Upington, Northern Cape. You will lead the spa, shape treatment menus, manage staff, and drive financial performance while maintaining a serene guest experience.

The role requires 5+ years in spa management, including senior leadership, plus strong business and marketing acumen. Relocation to Upington or local candidates preferred.