Lead Aesthetician and Spa Manager

Placements24; United States; Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and incentives

Staff discounts

Professional development

Career growth

Job summary

Placements24 is seeking a Lead Aesthetician and Spa Manager to oversee daily spa operations in Midrand. You will lead a team of beauty professionals, ensure high client care standards, and drive service excellence.

The role requires extensive aesthetic expertise, strong leadership, and experience in managing spa activities, including bookings, treatments, and promotions. A competitive salary and growth opportunities are offered.

Qualifications

• Minimum of 5 years as a qualified Aesthetician with at least 2 years in a supervisory/managerial role.
• Advanced certifications in aesthetic procedures (laser, peels, injectables awareness).
• Strong skincare science/product knowledge and leadership abilities.

Responsibilities

• Lead and mentor a team of aestheticians and spa therapists.
• Develop and uphold exceptional standards for all treatments.
• Manage spa inventory, ordering, stock control and cost management.

Skills

Leadership

Guest service

Communication

Spa software

Education

Aesthetician certification (SA boards)

Tools

Spa management software

Job description

About the Role

Our client, a prestigious beauty and wellness establishment in Midrand, Gauteng , is seeking a highly skilled and experienced Lead Aesthetician and Spa Manager. This pivotal role is responsible for overseeing daily spa operations, ensuring the highest standards of client care and service delivery, and leading a team of dedicated beauty professionals. The ideal candidate will possess a passion for the beauty industry, exceptional leadership qualities, and a proven track record in both advanced aesthetic treatments and team management. This position offers a dynamic work environment where innovation and client satisfaction are paramount. The successful applicant will contribute significantly to the continued success and reputation of the spa.

Key Responsibilities

• Lead and mentor a team of aestheticians and spa therapists, fostering a positive and high-performing work environment.
• Develop, implement, and maintain exceptional standards for all beauty and wellness treatments offered.
• Manage spa inventory, including product ordering, stock control, and cost management.
• Oversee appointment scheduling, client bookings, and ensure smooth daily operations.
• Conduct client consultations, providing personalized treatment plans and expert advice.
• Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and laser therapies.
• Ensure compliance with all health, safety, and hygiene regulations within the spa.
• Handle client feedback and resolve any issues or complaints professionally and efficiently.
• Contribute to marketing initiatives and promotions to drive client acquisition and retention.
• Monitor industry trends and introduce new treatments and technologies to maintain a competitive edge.

Requirements

• Minimum of 5 years of experience as a qualified Aesthetician, with at least 2 years in a supervisory or management role.
• Advanced certifications in various aesthetic procedures (e.g., laser, peels, injectables awareness).
• Strong understanding of skincare science and product knowledge.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage staff, motivate teams, and drive performance.
• Exceptional customer service and client relationship management skills.
• Proficiency in spa management software and standard office applications.
• Aesthetician qualification recognized by relevant South African boards.
• Ability to work flexible hours, including weekends, as required by spa operations in Midrand, Gauteng .
• A passion for the beauty and wellness industry.

Benefits

• Competitive annual salary of ZAR.
• Performance-based bonuses and incentives.
• Generous discounts on spa treatments and products.
• Opportunities for continuous professional development and advanced training.
• A supportive and collaborative work environment.
• Potential for career growth within a leading establishment.