Spa Desk Associate: Elevate Service & Spa Retail

Equinox Fitness Club; Boston (MA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive salary

Complimentary club membership

Perks and incentives with services

Job summary

Equinox Sports Club Boston is seeking a energetic Spa Desk Associate to join the team at its Boston location. The role supports daily spa operations, drives service sales, and delivers exceptional guest experiences in a vibrant club setting.

The ideal candidate has 1–2 years of customer service experience, is available weekends, and can multi-task with strong communication and computer skills. The position offers a dynamic environment with member-focused culture and growth opportunities.

Qualifications

• 1-2 years of customer service experience
• Minimum 2days per week commitment
• Must be available during weekends
• Excellent organizational, communication, problem solving, and computer skills
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
• Must be able to multi-task
• Be able to utilize new techniques and ideas

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients
• Support working toward monthly retail targets by informing on and selling retail products to members and guests
• Support spa-driven club outreach events and programs to promote business growth
• Provide superior customer service to all members, prospects, and guests

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Computer skills

Job description

Equinox Sports Club Boston is seeking a energetic Spa Desk Associate to join the team at its Boston location. The role supports daily spa operations, drives service sales, and delivers exceptional guest experiences in a vibrant club setting.

The ideal candidate has 1–2 years of customer service experience, is available weekends, and can multi-task with strong communication and computer skills. The position offers a dynamic environment with member-focused culture and growth opportunities.